At PEAK SUPPLEMENTS, customer satisfaction is our top priority. We offer a fair and transparent return and exchange policy under the following conditions: 

 

  1. Return Period: 

You may request a return or exchange within 7 days from the date of receiving your order. 

 

  1. Return Conditions: 

The item must be unused and in its original packaging with all seals and labels intact. 

Opened or used products (especially dietary supplements) cannot be returned for safety reasons. 

A proof of purchase (invoice or order number) is required. 

Return shipping costs are covered by the customer unless the mistake was from our side. 

 

  1. Damaged or Incorrect Items: 

If you receive a damaged or wrong item, please contact us within 24 hours of delivery, and we’ll replace or refund it at no extra charge. 

 

  1. How to Request a Return: 

You can request a return via: 

WhatsApp: 55772269 

Or visit us at: Hawalli – Tunis Street – Al Rehab Complex – Shop 622 

 

  1. Refund Process: 

Refunds are processed within 3–7 business days after receiving and verifying the returned item, using the same payment method.